U.S. Immigration and Customs Enforcement (ICE), Office of Enforcement and Removal Operations (ERO) is dedicated to ensuring the public is fully informed of the agency’s immigration enforcement efforts. In support of the agency’s mission, ERO is committed to transparency, collaboration and resolving concerns with our stakeholders. These stakeholders include individuals in ICE custody, the public, non-governmental organizations, faith-based organizations, academic institutions, attorneys, and advocacy groups.
The ICE ERO Detention Reporting and Information Line is a toll-free service that provides a direct channel for agency stakeholders to communicate directly with ERO to answer questions and resolve concerns. Stakeholders may reach the ICE ERO Detention Reporting and Information Line by dialing 1-888-351-4024. Live trained operators are available Monday through Friday (excluding holidays) from 8:00 a.m. to 8:00 p.m. (Eastern Time) to respond to inquiries from those in ICE detention and from community members. Language assistance, including Spanish operators, is also available.
Call center representative will answer calls and assist with resolution on subjects such as:
Since it launched in September 2012, the Detention Reporting and Information Line has resolved more than 2,000 case assistance calls monthly on average.
ICE ERO has created an email address to receive and review case inquiries related to requests for prosecutorial discretion. Upon the receipt of an inquiry, ERO will coordinate with appropriate internal resources to determine the appropriate case resolution and communicate the resolution to the requestor. Please note that PD-related inquiries should generally be made to the ERO field office responsible for handling an alien’s case, as the decision whether to exercise PD is most appropriately made at the field office level. If you have not yet contacted the Field Office, you should do so.
In order to process inquiries, ICE requires a valid G-28 for attorneys; for non-attorney legal representatives a privacy release signed by the individual named in the case is required. A sample privacy waiver form is available here: http://www.ice.gov/doclib/news/library/forms/pdf/60-001.pdf.
Case specific inquiries related to prosecutorial discretion should be directed here: email@example.com.
By Tal Kopan, CNN
Washington (CNN)Democrats raised concerns Friday and Saturday about recent immigration enforcement actions -- though immigration officials say that only routine actions targeting criminals were underway.
Washington (CNN)The Department of Homeland Security Tuesday laid out the Trump administration's plans for aggressive enforcement of immigration laws, including a potentially massive expansion of the number of people detained and deported.
To read in full - Go to CNN - www.cnn.com/2017/02/21/politics/dhs-immigration-guidance-detentions/index.html
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